Refund Policy

All Sales Are Final

At Wedding Club Official, most of our products are made specifically according to your requirements. Therefore:

Customized or personalized orders cannot be cancelled or refunded once production has started.
Customers are responsible for checking names, dates, spellings, quantities, colors, sizes, and other customization details before confirming the order.
Once an order has been confirmed and approved for production, changes may not be possible.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from the confirmed order:

Contact us within 3 days of delivery.
Provide clear photos and/or videos of the issue.
Our team will review the case and, where applicable, arrange a suitable solution such as replacement or correction.

Important: Minor differences in color, printing, handmade finishing, or material appearance may occur and are not necessarily considered defects.